As human beings, we share physical, mental, and emotional traits, capabilities, and vulnerabilities. We are unique as individuals, but totally dependent on others of our own kind for comfort, capability, and survival. The health of the entire body of humankind is important to the welfare of each individual, and the health of all humanity is important to the welfare of every person. The nourishment of our individual bodies is dependent on our offering humanity nourishment and receiving nourishment from humanity.
If we list religious, educational, scientific, governmental, or business institutions that can help nourish humanity the list would be long. If we take the same list of institutions we notice that if they are inappropriately managed they can erode human dignity, safety, knowledge, organization, capability, and trust. Plans for betterment all involve adequately nurtured social institutions.
What makes an institution work for humans and humankind? Three conditions must be aligned. There must be a purpose, an efficient plan, and a window to observe the purpose being pursued and the plan being executed. The purpose must contain nourishment for humanity. the plan must protect its workers, owners, and constituents. Efficiency is achieved only by cooperative effort. The window shows clearly who gets what, and why they get it. Effective institutions are not built by big shots, exploiting the impoverished. The window is required to make sure that doesn’t happen.
Business relationships are the institutional plans in action. If they are built on a good mission, and they are in clear view of the window, humanity is being nurtured. If that isn’t the case, dysfunction devalues us as individuals, and as a people.
I am only one person, How can I make a difference? On an airplane flying high in the sky, thousands of bolts and fasteners hold it together. No one notices as long as they are all doing their job, but if one bolt fails the entire plane may fall from the sky. Each person is like one of those bolts, seemingly unimportant while they are working, but in the calamitous event of failure the immensity of their importance is tragically realized.
Clear business, ClearBiz, is a clear clean window from which we watch the institutional engines. Only from a clear vantage point can we be assured that institutional engines are properly calibrated for success. From there we can see loose bolts, and thus avoid tragedy.